Our claims team will help you reach a speedy resolution
When things go wrong even the smallest claim can cause worry and hassle. Having the right cover in place gives you peace of mind but managing the claim can be stressful too. At Wilsons we pride ourselves on the way we support our clients when the worst happens and they need to make a claim.
Our claims team have a wealth of experience and have dealt with all commercial claims imaginable. They have worked directly for insurers and understand their thought process, now they work for Wilsons they understand what is needed to present a claim in the best light, reducing the time your claim takes to resolve and ensuring your receive the right compensation.
Should you have the unfortunate need to make a claim a dedicated claims professional will be assigned to see your claim through to conclusion.
To make the whole claims process simpler and easier for you, we will:
- Notify your insurer about the incident within one working day of receipt of information from you
- Act on your behalf to resolve any queries you have with your insurer
- Liaise regularly with your insurer to achieve a prompt settlement
- Make every endeavour to reduce the time your claim takes
- Keep you regularly informed about your claim until its conclusion
As your broker, we’re on your side and our professional approach and service is highly valued by our clients.