Wellbeing & Home Working | Wilson Organisation


September 3, 2020

Wellbeing & Home Working

Wellbeing & Home Working

When the lockdown was announced in Mid March, many businesses managed the impossible; they got a large percentage of there workforce working from home successfully in a matter of weeks.

We ran a WhatsApp group for all our remote workers, in the early days there was a constant beep of a new message coming through that IT support was needed or how could they access a piece of information, but as time went on we all did what humans do best – we adapted. It wasn’t long before the Whatsapp group turned to a steady stream of more relaxed banter, much more akin to what you would expect in our office.

As lockdown eased, we ask our team about how they felt about returning to the office; many were desperate to return as they had found working from home isolating and technologically tricky. It seems working from home is an introvert’s dream, but for those extroverts out there it is somewhat more tricky.

Some of the challenges our staff relayed to us were around struggling to switch off at the end of the day, or not having a proper desk, or the office laptop being less user friendly than the large screen on their desk PC. Most people are not fortunate enough to have home offices so working at the kitchen table has become the norm; this can blur the lines between work life and home life and leave many people struggling to cope.

A recent survey stated that 83.5% enjoy working from home, 60% of people would work from home given the option, and 52.6% do not want to return to the office after Covid-19 so how do we engage our staff and make sure that we are looking after their wellbeing? The key has to be communication.

The physical distance from the office must be compensated for by increased engagement through interaction. Communication should be more frequent and faster than ever before. To look after the wellbeing of staff, we need to be listening and support our team through this transition. We need to work hard to maintain our cultures, we must have a group downtime and schedule catch up calls and things such as virtual meet-ups, or online coffee time can help to improve connectedness and wellbeing.

Homeworkers are lone workers and therefore should be treated that way when it comes to mental health and wellbeing. Employers have a duty of care to make the workplace safe and to manage risk. HR and managers must therefore be aware of stress levels and signs of mental health issues amongst their remote workers. It is thought that homeworking will reduce the number of short absences which is a benefit to all but long term sickness may increase due to musculoskeletal or mental health issues which are on the rise due to homeworking.

It is a good idea to implement a Permanent Health Insurance (PHI) scheme which can protect the company from the cost of long term sickness whilst allowing the employee to continue to receive at least part of their salary until they are well enough to return to work. Many PHI schemes also include an employee assistance programme, this can help to deal with wellness and mental health issue by providing a confidential 24hr helpline for all staff – and their family members too, as we must remember this is a change for the family and not just the employee.

For many people home working has positively changed lives but we must be listening and engaged with all of our workforce, remote or otherwise to help them to be productive, well, healthy and connected.

For information and advice on PHI, Employee Assistance Programmes and Flexible Benefit Schemes, contact your usual Wilsons Financial Adviser or contact the office on 0115 942 0111.

Over 100 years of innovation

  • 1914

    A successful launch! The Wilson Organisation was founded in Nottingham by Harold Wilson and became the first company in the East Midlands to offer a comprehensive insurance policy to the region’s fast-growing band of automobile drivers. Innovation from day one.

  • 1920s

    During the 1920’s, Wilsons developed its commercial insurance offering under the stewardship of Harold Wilson. Hopping forwards 80 years, Wilsons has developed a number of industry specialisms including a particular expertise in the food and drink sector. We created a unique insurance offering called “FoodProtect” and, through this service, have been able to deliver intelligence and cost-effective insurance programmes to a broad spread of leading food producers. The best thing since sliced bread? Maybe not, but we’re working on it.

  • 1949

    John Prow joined Harold Wilson in the business, marking the first generation of the Prow family’s involvement in The Wilson Organisation. Wilsons’ clients included leading Nottingham firm Boots The Chemist plus a number of operators in the burgeoning railway sector. With post-war regeneration beginning apace, the firm’s fledgling construction expertise quickly developed into one of our leading offerings and this continues through to the present day, with clients including national and regional builders, developers, contractors, sub-contractors and architects.

  • 1960s

    The 1960s were the start of a new era for The Wilson Organisation. Harold Wilson and John Prow died on the same day in 1963, Harold of illness and John in a car crash. This left John’s son, John J Prow, to run the growing business at the age of 27. Under his youthful direction, Wilsons benefited from a new energy and direction. John J Prow, who had joined in 1960 in a new business role, led the move into our current premises at Wilson House in 1964 and then launched the financial services division in the following year.

  • 1990s

    The late 1990s heralded the start of the third generation of the Prow family’s involvement in the business. Managing Director Charlotte Prow joined in 1998, to be followed by the firm’s Chief Executive, Annabel Prow, in 2002. Product and service innovation continued apace with the launch of a corporate finance specialism in 1997, which continues to deliver valuable cost-savings and insights to the region’s dealmakers.

  • 2000s

    Now century on from the launch of The Wilson Organisation in 1914, the company continues to encourage innovation and reward good ideas. Within the financial services team, 2008 marked the launch of “Flex”, a powerful employee benefit programme and the development of “WRAP”, an investment tool with a unique level of investor control and transparency. Meanwhile, our insurance advisers worked quickly to bring to market a specialist insurance policy for insolvency practitioners.

  • 2010s

    2010 saw the launch of the Midlands Family Business Awards by Wilsons, the UK’s only independent not-for-profit Awards for family businesses. Now in their fifth year, the Awards have raised almost £20,000 for charities supporting families and young people. In 2014 we are celebrating Wilsons’ centenary, a significant milestone in Wilsons’ history.

Registered Office:
Wilson House, 1/3 Waverley Street, Nottingham, NG7 4HG

Registered in England Number 862690 - Members of British Insurance Brokers Association

Harold Wilson (Insurances) Ltd. and Harold Wilson Financial Services Ltd. are authorised and regulated by the FCA (Financial Conduct Authority)